❄️
Cancellation Policy
This statement was last updated on 06/01/2025.
We understand that plans can change. If you need to cancel or reschedule your ice cream truck rental, please review the policy below:
⏰ Cancellation Timeframe
-
Free cancellation if made at least 24 hours before your scheduled event.
-
You can cancel at any time with no fees
💸 Cancellation Charges
-
No Penalty or cancelation fees if canceled 24h before your event
📅 Rescheduling
-
You may request to reschedule your event instead of canceling.
-
Rescheduling must be requested at least 24 hours before the original event.
-
We’ll do our best to accommodate your new date (subject to availability).
📞 Contact Us
To cancel or reschedule, please contact us:
-
📧 Email: scoopcool.service@gmail.com
-
📱 Phone: 617-286-6383
Please include your booking details for faster assistance.
💙 Thank you!
We value your business and are committed to making your event a sweet success!