top of page

❄️
Cancellation Policy

This statement was last updated on 06/01/2025.


We understand that plans can change. If you need to cancel or reschedule your ice cream truck rental, please review the policy below:

⏰ Cancellation Timeframe

  • Free cancellation if made at least 72 hours before your scheduled event.

  • Cancellations made within 48 hours of the event are subject to fees.

💸 Cancellation Charges

  • If canceled within 48 hours, a 50% cancellation fee applies.

  • This fee will be deducted from your original payment.

  • If the cancellation fee exceeds your deposit, the remaining balance must be paid within 3 days.

💰 Refunds

  • Refunds for cancellations made 48+ hours in advance will be processed within 3 business days.

  • All refunds are issued to the original payment method.

📅 Rescheduling

  • You may request to reschedule your event instead of canceling.

  • Rescheduling must be requested at least 48 hours before the original event.

  • We’ll do our best to accommodate your new date (subject to availability).

📞 Contact Us

To cancel or reschedule, please contact us:

Please include your booking details for faster assistance.

💙 Thank you!

We value your business and are committed to making your event a sweet success!

bottom of page